Fitvario Support
We're here to help you get the most out of Fitvario—whether you're setting up your gym, troubleshooting an issue, or need billing help.
Email support
Our primary support channel:
support@fitvario.comResponse time: 24–48 hours on business days
What to include in your support email
- Your registered gym/organization name and email address.
- A clear description of the issue or question.
- Screenshots or screen recordings if relevant.
- Device/browser details for app or web issues.
- Any error messages you see.
Common help topics
- Setting up QR attendance and member codes
- Importing member data from spreadsheets
- Configuring WhatsApp / SMS messaging credits
- Setting up subscription plans and pricing
- Staff roles, access controls, and permissions
- Ecommerce and product listings
- Billing, invoices, and Razorpay payments
- Android member app installation and OTP login
- Account deletion and data export
For data or content grievances under Indian law, contact our Grievance Officer. For refund requests, see our Refund Policy.